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FAQs


What happens when I make a claim?


We will set up a free initial consultation to discuss your case and assess whether you have a claim. We will discuss what funding options are available to you to pay for your claim, including No Win No Fee agreements.


We will then get in touch with those responsible for your Accident, Injury, or Negligent Treatment at an early stage to see if they accept the blame for your injuries or illness.


Our legal experts will look into your case in detail, gathering evidence from independent medical professionals and other appropriate experts where required. These experts can evaluate the care you should have received and can determine any future implications for your health. They’ll also advise us on the care you’ll need in the future, where applicable.


Our priority is to secure the maximum compensation you are entitled to wherever possible. We will always try to negotiate claims out of court, keeping the claim process as short as we can. However, if your opponent doesn’t accept responsibility or doesn’t agree with the amount of compensation we feel you need, we will start court proceedings.


Even when trial dates have been set, claims are still often settled before reaching court. If your claim does need to go to court, we will be there to help you every step of the way, talking you through what will happen so you feel as comfortable as possible.


What are the time limits for making a claim?


Time limits apply for bringing all types of claims for compensation, so it is important to seek professional advice about your case at the earliest possible opportunity. However, different time limits may apply to different types of claim.


For example, for cases of Medical Negligence:

  • Strict time limits apply for making claims, so you should not delay in seeking professional advice from us.

  • A statutory limitation period of 3 years usually applies. This runs either from the date of the incident or from the ‘date of knowledge’.

  • In essence, ‘date of knowledge’ means the date you became aware that you had suffered an injury and that this was possibly caused by your health care professional

  • If you are not certain of the ‘date of knowledge’, you should assume the 3 year period runs from the date of the treatment or care you received which lead to your injury

These time limits are often extended for certain cases which involve children or patients suffering mental incapacity.


How can I keep in touch with you?


Your Solicitor will work closely with you and stay in touch so that you can make well-informed choices throughout your case. We will keep in regular contact so that you are up to date with your case.


We will communicate with you in a variety of ways:

  • in person, in the office or at your home
  • by email
  • by telephone
  • by written correspondence

Will I have to pay anything?


We operate on a No Win No Fee basis, which means that if your claim is not successful you will not have to pay any fees. When your claim is successful our fees will be recovered from the responsible party or their insurer and we will make an agreed reduction from your damages for the balance. Our experienced Lawyers will answer any questions you have in relation to this.


For further information and advice, our team of specialist Solicitors are on hand to advise you about the best course of action for your situation.

To start your claim or find out if you can claim, call us on 0208 313 5111 or click here to complete an online enquiry and we will call you back.
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Contact MTA Personal Injury on 0208 313 5111 or alternatively, complete the form below.
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